1. DEFINITION AND OBJECT OF THE CONTRACT
1.1 This contract ("Contract") is a distance contract pursuant to art. 50 and ss. Of Legislative Decree 6 September 2005, n. 206 ("Consumer Code"). The Contract concerns the sale of movable property between RAVI Srl Unipersonale, with registered office in Naples (Na) Via dell'Epomeo, 223, P.I. 06086681217 ("RAVI Srl Unipersonale") and the consumer (the "Customer"). The Contract is concluded directly through the acceptance by RAVI Srl Unipersonale of a purchase proposal issued by the Customer by telephone or via the Internet, following the invitation to offer content in teleshopping transmissions, on the website www. winkids.it (the "Site") and / or through other remote sales systems of RAVI Srl Unipersonale, on the basis of the methods described in article 3 below.
2.1 - The selling prices of the products illustrated on the RAVI Srl Unipersonale website include VAT and any other tax. Delivery costs are not included in the price shown on the site.
3. PURCHASE AND PAYMENT METHODS
3.1 - The Customer will be allowed to choose one of the following payment methods: (a) cash on delivery, to be made to the courier who delivers the product; or (b) by any other means of payment from time to time indicated as valid by RAVI Srl Unipersonale through the transmissions on the Site.
4. DELIVERY OF PRODUCTS - COMPLAINTS
4.1 - RAVI Srl Unipersonale delivers the products to the address indicated by the Customer within 30 (thirty) days from the conclusion of the Contract.
4.2 - Any complaint can be sent to the following address: RAVI Srl Unipersonale, Via dell'Epomeo, 223 - 80126 Napoli (Na)
5. AVAILABILITY OF PRODUCTS
5.1 - RAVI Srl Unipersonale accepts customer orders within the limits of the quantities of products required in stock. Therefore, the acceptance by RAVI Srl Unipersonale of the purchase proposal forwarded by the Customer is subject to the availability of the products in stock. RAVI Srl Unipersonale undertakes to promptly communicate to the Customer any unforeseen depletion of stocks due to excess demand or other causes.
6. WARRANTIES AND ASSISTANCE
6.1 - For products purchased by the Customer, the rules on guarantees and assistance relating to the sale of consumer goods are applicable to RAVI Srl Unipersonale.
7. CUSTOMER OBLIGATIONS
7.1 - The Customer declares and guarantees: (i) to be a consumer in accordance with the provisions of art. 3 of the Consumer Code; (ii) to be of age; (iii) that the data provided by the same for the execution of the Contract are correct and true.
8. RIGHT OF WITHDRAWAL n ° 206/2005
8.1 - The customer has the right to withdraw from the contract entered into, without any penalty and without specifying the reason, within 10 working days of receipt of the products. The Customer may exercise the right of withdrawal, within the aforementioned term, by showing it by telephone or by means of a written communication at the headquarters of RAVI Srl Unipersonale pursuant to art. 4, to be sent by registered letter with acknowledgment of receipt or by telegram, telex, e-mail or fax.
8.2 - The Customer who intends to avail himself of the right of withdrawal must return the products to the address indicated on the invoice, namely RAVI Srl Unipersonale Via dell'Epomeo, 223, Naples (Na), following the instructions contained therein, within 30 days from receipt of products. Pursuant to article 55, second paragraph, of the Consumer Code, the Customer will not have the right of withdrawal in the following cases: - supply of sealed audiovisual products or software, opened by the Customer; - supply of products made to measure or personalized, or which by their very nature cannot be sent back or risk deteriorating or altering rapidly (e.g. cosmetics, flowers, foodstuffs); - supply of newspapers, periodicals and magazines.
8.3 - The costs of returning the products are charged to the customer. RAVI Srl Unipersonale will return, within 10 days from the date of receipt of the products by the Customer: (I) the full price paid by the Customer in case of return of the product complete with all its parts and features; or (II) the part of the price equivalent to the product actually returned by the Customer who has consumed the product in an appreciable way and / or such as to significantly diminish its value.
9. TREATMENT AND CONFIDENTIALITY OF PERSONAL DATA INFORMATION PURSUANT TO D.LGS. 196/03
9.1 Pursuant to and for the purposes of the provisions of Legislative Decree no.196 of 30 June 2003, the Code regarding the protection of personal data (hereinafter the "Code"), we inform you that your personal data, provided and / or acquired subsequently, will be processed by RAVI Srl Unipersonale, in Italy and abroad, through electronic and manual tools in compliance with the Code and current legislation on privacy.
Purpose of the treatment
The collected data are processed for the following purposes:
to. subscribe to the service;
b. conclude purchase and sale contracts and carry out their services;
c. carry out the obligations necessary to execute the contractual relationship in place;
d. send commercial information, advertising, information and promotional material, by any means (e-mail, sms, etc.);
is. carry out, also by telephone contact, market research, economic and statistical analyzes in order to verify the correct functioning of the services and their satisfaction;
f. to elaborate personalized information about consumer habits and orientation of the interested parties;
g. communicate the data to third party companies for direct marketing purposes.
The provision of data is mandatory for the conclusion of the purchase contract, optional in other cases. Failure to provide data will make it impossible to execute the order placed.
All the acquired data cannot be used for other purposes besides those indicated above and will be kept for the period necessary for their realization. After this deadline, the data will be deleted or transformed into anonymous form. For detailed data on purchases and services, the storage times will not exceed those established by current legislation.
Rights of the interested party
This is without prejudice to your right to exercise the rights referred to in Article 7 (Right to access personal data and other rights) of the Code at any time, in particular: the right to access your personal data, request its correction, updating and cancellation if incomplete, incorrect or collected in violation of current legislation, as well as to oppose their treatment for legitimate reasons, by sending a written request to RAVI Srl Unipersonale Via dell'Epomeo, 223 - 80126 Naples (Na).
Holder of the treatment
The data controller is RAVI Srl Unipersonale Via dell'Epomeo, 223 - 80126 Naples (Na).
10.1 - The Contract is governed by Italian law. Any dispute relating to the application, execution, interpretation and violation of the Contract will be the competence of the Court of Naples. Terms of payment
Available payment methods:
Cash on delivery
B Credit Card
In case of late payment, default interest will be charged.
RAVI Srl Unipersonale reserves the right, at its sole discretion, to request advance payment.
In any case of force majeure or unforeseeable circumstances, RAVI Srl Unipersonale is not responsible for delay or non-delivery and reserves the right to terminate the contract in whole or in part, suspend or postpone its execution.
Communicate with RAVI Srl Unipersonale
You can always contact us by phone at +39 081.7663247 our operators will reply who will be able to help you solve any problem and who will give you all the information you need. For communications, reports and suggestions you can also use the e-mail address:
You will receive an answer in a very short time.